--- title: "California Department of Public Health Automates Personnel Action - Stridepath" canonicalUrl: "https://stridepath.com/case-studies-california-department-of-public-health/" excerpt: "When CDPH was chartered to hire over 1,000 new employees within one year, the agency needed to accelerate its recruiting process. Stridepath partnered with CDPH to automate 7 distinct RPA processes. " datePublished: "2024-01-16T19:13:29+00:00" dateModified: "2026-01-13T18:50:09+00:00" --- California Department of Public Health Automates Personnel Action - Stridepath ** ![](https://stridepath.com/wp-content/uploads/2025/06/CA.-DPH-Case-Study.png) The Brief:****The California Department of Public Health (CDPH) is focused on protecting and optimizing health for its California residents. The department places high value on its efficiency and accuracy as it serves a population of over 39 million. CDPH was chartered by the State of California to hire over 1,000 new employees within one year. Before recruiting candidates can begin, a critical process needs to take place: approving the position, ensuring that it is budgeted and categorized, and finally, confirming that it is funded. This process is known as Request for Personnel Action (RPA). CDPH intended to replace its legacy system with a platform that would accelerate its recruiting process while keeping the user experience front and center. What We Did:****CDPH leveraged ServiceNow® HRSD as the platform to power 7 distinct RPA processes. Stridepath deployed its RPA offering to support the business requirements, deliver a robust solution, and accelerate the implementation. This offering leverages ServiceNow® HRSD to automate and accelerate RPA processes. Results:****Following this project, CDPH’s hiring process is more efficient, accurate, and timely. From the initial search for the right employee right up to a graceful separation, personnel actions are productive and intuitive for the agency and its users. Highlights:** • 9 month implementation • 700+ RPA transactions logged in the first two weeks of use • Agents shared that the system is easier to use, improves their data quality, and “just makes transactions and cases move faster.” ## Share ## You might also like [](https://stridepath.com/cmmc-compliance-11-weeks-servicenow/) ### [How We Helped a Defense Contractor Achieve CMMC Compliance in Just 11 Weeks](https://stridepath.com/cmmc-compliance-11-weeks-servicenow/) July 25, 2026 [Read More »](https://stridepath.com/cmmc-compliance-11-weeks-servicenow/) [](https://stridepath.com/what-opms-oracle-selection-means-for-federal-hr/) ### [What OPM’s Oracle Selection Means for Federal HR](https://stridepath.com/what-opms-oracle-selection-means-for-federal-hr/) July 10, 2026 [Read More »](https://stridepath.com/what-opms-oracle-selection-means-for-federal-hr/) [](https://stridepath.com/stridepath-earns-servicenow-human-resources-validated-practice-designation/) ### [Stridepath Earns ServiceNow Human Resources Validated Practice Designation](https://stridepath.com/stridepath-earns-servicenow-human-resources-validated-practice-designation/) June 10, 2026 [Read More »](https://stridepath.com/stridepath-earns-servicenow-human-resources-validated-practice-designation/) [](https://stridepath.com/the-hr-tech-landscape-just-shifted-on-its-axis/) ### The HR Tech Landscape Just Shifted On Its Axis If you were following the announcements coming out of ServiceNow’s Knowledge 2026 in Las Vegas, you already know the big news: the general availability of ServiceNow EmployeeWorks! 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