---
title: "Dick\'s Sporting Goods - Providing a Better Employee Experience - Stridepath"
canonicalUrl: "https://stridepath.com/case-studies-dicks-sporting-goods/"
excerpt: "Dick\'s Sporting Goods had a vision for a better employee experience. With ServiceNow HR Case & Knowledge and Employee Center Pro, DSG modernized its workplace. "
datePublished: "2023-01-30T17:20:39+00:00"
dateModified: "2026-01-14T15:53:13+00:00"
---

Dick's Sporting Goods - Providing a Better Employee Experience - Stridepath

**

![](https://stridepath.com/wp-content/uploads/2025/06/Dicks-Sporting-Goods-Case-Study.png)

The Brief:****Dick’s Sporting Goods (DSG) is America’s largest sporting goods retailer, with 854 stores and 50,000+ employees. The Fortune 500 company sought to provide a better employee experience, so they called upon Stridepath Consulting to implement ServiceNow® HR Case & Knowledge and Employee Center Pro (Portal). DSG began their ServiceNow® journey with HRSD by leveraging the Greenfield ServiceNow® Deployment.

What We Did:****Stridepath® deployed 5 DSG-defined HR Services and 19 Prescriptive Services, as well as the Employee Center within the 18-week timeline. Most recently we’ve helped DSG deploy Employee Relations and build out a custom Workday integration.

Results:****DSG’s 50,000+ employees, from corporate offices to stores and distribution centers, are now living the modernized employee experience. As a result, the company is seeing increased engagement from these employees.

Highlights:**
• Migrated to ServiceNow® HRSD from Outlook and Email
• Dedicated launch for corporate employees, followed by stores and distribution centers
• Employee Relations
• Employee Center Pro

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