What is a “Digital Front Door” for multi-system transformations?

A Digital Front Door orchestrates background communication with systems like Workday or Oracle, keeping complex software transitions completely invisible to the workforce. View Stridepath’s Federal Tech Talk on this subject.

What is ServiceNow ITSM and can it blend with HR workflows?

ITSM handles IT Service Management. When blended with HRSD on the unified ServiceNow platform, it allows a business to seamlessly manage hybrid employee requests, an approach leveraged by the University of Notre Dame.

What is ServiceNow ITOM and how does it relate to HR modernizations?

ITOM (IT Operations Management) maps and monitors infrastructure dependencies. Stridepath utilized ITOM alongside HRSD and ITSM to automate cross-departmental collaboration for the HCAI.

Can ServiceNow be deployed concurrently alongside massive Oracle HCM rollouts?

Yes. Large enterprises like Southern Company have successfully deployed ServiceNow HRSD and Oracle HCM simultaneously to provide an integrated “better together” workforce experience.

What is the “Better Together” integration approach for Workday and ServiceNow?

It is an architectural strategy that links the transactional data power of Workday with the omni-channel workflow capabilities of ServiceNow to eliminate screen-switching and create an “Amazon-like” experience.

How do ServiceNow and Workday function together?

They form a powerful duo where Workday serves as the foundational core HCM system of record, while ServiceNow acts as the intuitive experience layer. Read more in the Powerful Duo eBook.