Home » Visteon Shares What It Took to Achieve 70% Case Deflection with ServiceNow

Visteon Shares What It Took to Achieve 70% Case Deflection with ServiceNow

In this webinar, Visteon walks through the rollout of their HR support model including how they branded their portal for adoption, navigated GDPR and global data center complexities, and achieved 70% case deflection in the 12 weeks following go-live.

Federal Agency Advances HR Modernization with ServiceNow

March 23, 2026

Federal Tech Talk: Creating a Digital Front Door with ServiceNow + Modern HCM

March 18, 2026

Stridepath Consulting and Moveworks Partner to Bring AI-Powered Employee Experiences to the ServiceNow AI Platform

March 17, 2026

International Gaming Technology Centralizes Case Management in 2 Months

IGT is a billion-dollar, multinational gambling company headquartered in Las Vegas. IGT delivers exceptional experiences to its 11,000+ employees.

AI Needs HI (Especially on ServiceNow)

AI is moving fast. Faster than most of our customers expected. Faster than a lot of our delivery models were built for. That’s all exciting. It’s also where we need to slow down just a bit. Because somewhere in the rush to adopt AI, we risk losing the thing that actually makes these experiences work: HI - Human Intelligence and Human Interaction.

University of Notre Dame – Unifying Teams with Agile 2.0

Notre Dame sought to expand Agile methodologies across IT, project management, and business operations, aiming for unified practices to improve efficiency, collaboration, and visibility.