The Brief:
Dick’s Sporting Goods (DSG) is America’s largest sporting goods retailer, with 854 stores and 50,000+ employees. The Fortune 500 company sought to provide a better employee experience, so they called upon Stridepath Consulting to implement ServiceNow® HR Case & Knowledge and Employee Center Pro (Portal). DSG began their ServiceNow® journey with HRSD by leveraging the Greenfield ServiceNow® Deployment.
What We Did:
Stridepath® deployed 5 DSG-defined HR Services and 19 Prescriptive Services, as well as the Employee Center within the 18-week timeline. Most recently we’ve helped DSG deploy Employee Relations and build out a custom Workday integration.
Results:
DSG’s 50,000+ employees, from corporate offices to stores and distribution centers, are now living the modernized employee experience. As a result, the company is seeing increased engagement from these employees.
Highlights:
• Migrated to ServiceNow® HRSD from Outlook and Email
• Dedicated launch for corporate employees, followed by stores and distribution centers
• Employee Relations
• Employee Center Pro
