The Brief:
Sherwin Williams was operating a complex onboarding process with over 40 variations throughout disparate systems. This approach created limited visibility into new hire status, resulting in extended time to productivity and delayed access to necessary equipment. These challenges compromised the efficiency of the onboarding process and hindered the overall user experience.
What We Did:
This project aimed to revamp Sherwin Williams’ onboarding experience by implementing HRSD Core and a new Pre-Hire Portal, creating a modernized platform for managers to effectively oversee new hires. The initiative sought to enhance the entire employee lifecycle, delivering a comprehensive onboarding experience (including Journeys) to increase productivity, retention, and satisfaction among a diverse range of new employees.
Results:
This project refined Sherwin’s onboarding process by consolidating 40+ processes into a standardized and efficient experience, reducing complexity and accelerating time to productivity for all personas. This approach has increased employee satisfaction and improved retention rates. Additionally, the enhanced pre-hire experience (fueled by the pre-hire portal) provides new hires with early access to Sherwin’s company culture and tools, creating a smoother transition and fostering earlier engagement.
Highlights:
• 9 month implementation
• Integrations with Oracle, OnBase, and IDN
• Separate portals for new hires and existing employees
