Wellstar Health System – Digitizing Vaccination Processes

Wellstar partnered with Stridepath Consulting to reduce time-to-approval for vaccinations and exemptions, and increase visibility for its team members, volunteers, students, and affiliates.

The Brief:
Wellstar was managing its vaccination status and processes manually, hindering efficiency and visibility within the organization, and increasing complexity of auditability.

What We Did:
Wellstar leveraged ServiceNow® Safe Workplace to streamline its flu and COVID vaccination tracking, status, and process for team members, volunteers, students and affiliates. Wellstar also set out to enable each of its audiences to access services and information from any device.

Results:
In just 16 weeks, Stridepath and Wellstar were able to take a wholly manual process and digitize it, allowing for faster review and approval of vaccinations and exemptions. Wellstar has also been able to reduce the time needed to grant access for all audiences to its facilities.

Highlights:

  • During a crisis response, many organizations rely on products like ServiceNow® Safe Workplace, just as Wellstar did in the face of the COVID-19 pandemic. Today most healthcare organizations have a broader focus that encompasses all aspects of occupational health and safety: a problem best solved by ServiceNow® Health and Safety.
  • ServiceNow® Health and Safety features include Incident Management, Risk Management, Workspace, Job Safety Analysis, Workplace Case Management, and Employee Center.

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