Innovating Your Employee Experience Platform with Mercer and Stridepath

Mercer [formerly Leapgen] and Stridepath Consulting [formerly The Anti] discuss practical tips for innovating an Employee Experience Platform (EXP). EXPs provide a single, personalized experience layer across a wide range of information, resources, and services that allow workers to avoid logging into numerous backend systems. We like to think of these as your own personal […]

Visteon Shares What It Took to Achieve 70% Case Deflection with ServiceNow

In this webinar, Visteon walks through the rollout of their HR support model including how they branded their portal for adoption, navigated GDPR and global data center complexities, and achieved 70% case deflection in the 12 weeks following go-live.

American Red Cross Reflects on Supporting 19,000 Employees Through Rapid Change

In this recorded webinar, the American Red Cross shares how they rapidly launched an HR service portal mid-implementation to support 19,000 employees during a time of widespread uncertainty. With help from ServiceNow and StridePath, they enabled self-service, live chat, and real-time communication—transforming the employee experience in just 12 weeks. Hear their lessons learned on scaling […]

Tagged Non-Profit