Federal agencies investing in modern HCM platforms — Oracle, SAP, Workday and others — are making smart, strategic moves. This session is for federal HR and IT leaders navigating this reality. We unpack how organizations are using ServiceNow as the unified front door across their HCM transformation — not to replace these platforms, but to make the transition invisible to the workforce. Expect a strategic framework for drawing the line between system of record and engagement layer, real workflow examples from high-impact HR processes and an honest conversation about what actually reduces the burden on HR teams during modernization.
