ServiceNow SKO

The average large enterprise owns somewhere between 15 and 25 discrete pieces of HR technology. Every one of them was bought to solve a real problem, and every one of them added a door for employees to knock on. AI can’t fix that fragmentation on its own. It only helps when it sits on a clean front door with clean knowledge and clean integrations behind it.

Unlike office employees, deskless workers move between production lines, warehouses, facilities, and shifts. Accessing employee services has to fit naturally into the way they work, not require them to stop what they're doing to navigate multiple systems or track down the right department.