OPM’s selection of Oracle as the federal HCM marks the beginning of a multi-year transformation across government. But what happens next?
While Oracle is being deployed, employees still need to:
• Onboard
• Request leave
• Resolve payroll questions
• Complete HR tasks
• Work across HR, IT, Finance and Facilities
HR doesn’t get to pause. Agencies won’t wake up one morning with Oracle fully implemented. Most will operate in hybrid environments for years.
This is where the conversation expands beyond the system of record (Oracle) to the system of engagement (ServiceNow). While Oracle serves as the foundation for employee data and HR transactions, ServiceNow connects employees to the services, workflows, and support they need while orchestrating work across departments. Together, the platforms enable agencies to modernize HR without disrupting the employee experience.
The Oracle announcement is just the beginning of the modernization conversation across the government. Federal agencies now have an opportunity to think beyond implementation and focus on how employees will experience work throughout the transition. Organizations that plan for both the system of record and the system of engagement will be better positioned to deliver a connected employee experience from day one.
As agencies begin the transition to Oracle, now is the time to think beyond the system of record. If you’d like to discuss your modernization strategy, reach out to us at [email protected].
