Agent Workspace for HR Case Management: Why Now Is the Perfect Time to Implement

If you’ve been delaying the implementation of Agent Workspace for HR Case Management (AWS), now is the ideal time to take the leap. ServiceNow has made the process easier than ever, offering a turnkey solution that can have your team up and running in just 2-3 weeks. In this post, we’ll explore what AWS is, […]

Knowledge Management: Why Is It Important?

From personal experience I can say the idea of building a Knowledge Base can be overwhelming for a team and is not very exciting. Questions such as, “How do I know what to write?” and “Why is this so important?” are asked frequently. How do you get people interested in writing articles? In a previous […]

Designing with Purpose: From Complexity to Clarity

Much of my professional career has focused on creating seamless integrations—much like how IKEA designs its stores to guide customers effortlessly to the items they need. By organizing products into intuitive categories and showcasing them in a logical flow, IKEA enhances the shopping experience, allowing customers to find what they’re looking for without confusion or […]

Why Managed Services are the Key to ServiceNow Platform Success

For most organizations, investing in ServiceNow is a no-brainer. It’s a powerful platform that drives efficiency, automation, and improved workflows across your business. But here’s the reality: simply deploying ServiceNow isn’t enough. To truly get the most out of it, you need ongoing management, optimization, and innovation – and that’s where managed services come into […]

THIS is Stridepath Consulting, TC Edition

In November of 2017, I left The Walt Disney Company after being there for 18 years. It was the only place I had worked in my adult life until then, and I quickly realized two things Disney and The Anti [now Stridepath Consulting] have in common…acronyms and values. This is probably true for most organizations […]

THIS is Stridepath Consulting, Go to Market Edition

When our Founder Wayne Chattaway started The Anti [now Stridepath Consulting], he started with Culture. Culture is at The Anti’s core [now Stridepath Consulting]; culture is in our DNA. It is a key trait we look for when interviewing candidates for every position. T.H.I.S. represents our core values, and it means different things to different […]

Unveiling Notre Dame’s HR Evolution at Knowledge24

Are you ready to unlock the full potential of your HR processes? Join us for an inspiring session in partnership with The University of Notre Dame at ServiceNow’s Knowledge24 conference in Las Vegas! Over the course of 350+ ServiceNow HRSD implementations, we’ve witnessed the transformative power of digitizing HR Position Management and Position Description processes […]

THIS is Stridepath Consulting, Client Partner Edition

In the business world where conformity is often preferred, daring to be different is a revolutionary act. At The Anti [now Stridepath Consulting], we don’t just challenge the status quo; we redefine it. Why? What are we trying to accomplish? Who are we doing this for? When is the best time to do this?… are […]

Co-Creation of Value

“People don’t care how much you know until they know how much you care.” -Theodore Roosevelt Over my years of supporting, implementing, and creating complex software solutions I’ve benefited more from what I’ve learned about human nature than what I have about software itself. The hardest part of this has nothing to do with resolving […]

Summer Blockbuster

It’s summer and everyone loves beating the heat in a dark movie theater with friends and family, buttery popcorn and an ice-cold soda – served in containers the size of small trash cans that cost as much, if not more, than the tickets you paid to enter the theater. You may or may not be […]