In this recorded webinar, the American Red Cross shares how they rapidly launched an HR service portal mid-implementation to support 19,000 employees during a time of widespread uncertainty. With help from ServiceNow and StridePath, they enabled self-service, live chat, and real-time communication—transforming the employee experience in just 12 weeks. Hear their lessons learned on scaling support, enabling hybrid work, and staying agile in the face of change.
