Technology

The Brief:
TEGNA is a best-in-class operator with 63 television stations and two radio stations in 51 markets from coast to coast. Each month, TEGNA reaches 75 million adults across its digital platforms.

TEGNA set out on this project with a vision, a deadline, and two main objectives. First, TEGNA wanted to provide its 7,000 employees with an engaging self-service experience. Second, TEGNA wanted to transition from its custom-developed site in SharePoint. TEGNA partnered with Stridepath to deliver both objectives, leveraging HR Service Delivery Path (prescriptive HR services) to accelerate the project and maximize its value.

What We Did:
To meet TEGNA’s objectives, Stridepath implemented ServiceNow® HR Case & Knowledge and HR Portal. We partnered with their internal Comms Team to transform their static HR portal into a dynamic platform, adding versatility with various enhancements including a custom widget that pulls social media content into the portal with SocialChorus.

In addition to the portal, we delivered a robust HR Pro deployment with standardized processes (with approval chains), unique document-generation services, 23 prescriptive services, and an additional 15 custom services.

Results:
TEGNA employees are benefitting from streamlined processes and a robust, user-friendly HR portal. Employees are more engaged and connected; embedding SocialChorus into the HR Portal has delivered a noticeable increase in usage. As another part of this project, we delivered a custom integration with UltiPro for enhanced functionality and efficiency. This implementation helped TEGNA accomplish their goal to provide a modern, intuitive employee experience.

Highlights:
• 7,000 employees
• 30 week implementation
• Custom integration with UltiPro
• Developed a widget to pull social media content into the portal

The Brief:
Iron Mountain envisioned a unified employee experience and efficiently turned that vision into a reality. The company set their focus on the increased visibility and reporting of SLAs as well as integration of the IT Service portal with the HR Service portal, leveraging ServiceNow® HRSD Case and Knowledge to do so.

What We Did:
Stridepath completed deployment readiness in four weeks, which built a roadmap to support this complex and global implementation. Within the 45-week global project duration, our team configured 50+ HR Services, 2,000+ Knowledge Articles, and deployed 6 languages for over 25,000 employees located in over 40 countries.

The Results:
Iron Mountain now has increased their case deflection capability, increased visibility and transparency to key KPIs, as well as provided a modernized, unified HR and IT service experience for their team members.

Highlights:
• Global HRSD deployment for 25k employees, in 40+ countries, serviced by 6 service centers
• Core HR Integration automates data feeds between the core HR system of record (Workday) and active directory
• By leveraging Stridepath’s language translation utility, Iron Mountain was able to normalize 42 languages to an enterprise-wide language strategy of 6 global languages
• Satisfied GDPR and Work Council requirements

The Brief:
With 220+ data centers in 60+ markets, digital leaders trust Equinix to provide global reach to be the foundation of their infrastructure platform for success. For this global onboarding project, Equinix required an innovative partner.

What We Did:
Stridepath Consulting implemented HR Enterprise: EC Pro and Onboarding for Equinix’s 11,000 employees.

Results:
Equinix now benefits from improved efficiency, on-time delivery, and a modernized employee experience from this global enterprise onboarding project.

Highlights:
• First of several phases to strategically deploy ServiceNow® globally
• Integrations and Deep Links including Workday ATS, SumTotal LMS & LinkedIn Learning, and Equinix Shop

The Brief:
With a team comprised of employees from multiple countries, Endurance wanted to provide a simplified way for employees to work together.

What We Did:
Stridepath helped Endurance find the best path to successfully deploy Onboarding & Transitions, Case & Knowledge Management, Employee Service Center, Training Services, complete with process refinement and system integrations.

Results:
Global onboarding and offboarding processes were standardized and simplified; users gained the opportunity to self-service with knowledge.

Highlights:
• International deployment featuring multiple languages
• Requesting HR assistance = piece of cake
• Automation of standard tasks